FAQ

How do I book a session?

Book a session on the web site with leaphockey.com or contact us through the 'contact us' form. Registration on the web site is not required, although it makes it faster and easier for future bookings as we store your name, email address, billing address, shipping addresses, and previous session information.

For ease of future orders, credit card information can be stored on your credit card's gateway server if you choose.  Simply check the box to store credit card information, or if you have done this in the past, the saved credit card options will be shown.  For security purposes, credit card information is not retained on our servers. To log into your account, click Login at the top of any page, and enter your username and password.  If you are already logged in, click View Account or My Account link at the top of any page.  Click Create Account to set up a new account.

Privacy Policy

We do not sell or rent your personal information to anyone at any time.

 
 
Payment

 

​We accept Visa, Mastercard, Discover, American Express and Venmo. 

 
Secure Ordering & Payment Options

 

When you book a session on our site, we protect your credit card number and all personal information by using top level encryption technology. Encryption scrambles your credit card number and personal information, and it remains scrambled while traveling over the internet between your computer and our web site. We use GeoTrust secure socket layer (SSL) encryption, the industry standard for secure ecommerce transactions. You may need to temporarily unblock pop-ups for the information to display.

Our site requests the CVV2 credit card verification value during the checkout process. This is the 3 or 4 digit number printed on your card, and is a security measure recommended by the credit card industry.

 
 
Cancellation Policy
 
Individual, Group, School and Club Sessions - 48 hr cancellation policy. If you cancel your session less than 48 hrs prior to the set time and date. You will be charged for the session.

LEAP Academy Sessions - 14 day cancellation policy. If you cancel your session less than 14 days prior to the set time and date. You will be charged.